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NPS Survey Widget

Measure loyalty without interrupting the experience.

Visisto's NPS survey widget captures Net Promoter Scores from real users on any page, automatically segmenting responses into promoter, passive, and detractor sequences — free on all plans with no separate survey tool needed.

15–30% response rate average capture rate

Works natively with the tools you already use

Klaviyo
Shopify
Mailchimp
Stripe
HubSpot
WooCommerce
Calendly
Webflow
WordPress
Pipedrive
FunnelKit
Brevo
Klaviyo
Shopify
Mailchimp
Stripe
HubSpot
WooCommerce
Calendly
Webflow
WordPress
Pipedrive
FunnelKit
Brevo
How it works

Set up the nps survey widget in minutes.

No code. No middleware. No learning curve. Set up once and let Visisto handle the rest.

01

Configure the survey

Set the 1–10 scale question, optional follow-up text question, and thank-you message.

02

Set the trigger

Post-purchase delay, page visit, or account anniversary. Time your ask for peak satisfaction.

03

Responses segment contacts

Promoters (9–10), passives (7–8), and detractors (0–6) are automatically tagged and segmented.

04

Sequences fire automatically

Promoters get a review request. Detractors get a support intervention. Passives get a case study.

NPS Survey Widget features

Everything the nps survey widget can do.

Every feature below shares the same visitor data. When someone signs up, they are already in your CRM, already getting your email sequence, already tracked in analytics.

Standard NPS scale

1–10 rating scale with follow-up open text question. Full NPS methodology, no custom coding required.

Post-purchase trigger

Trigger the NPS survey after a purchase, 7 or 14 days later. Ask when satisfaction is highest.

Promoter/detractor sequences

Promoters automatically enter a referral or review sequence. Detractors get a support intervention sequence.

Open text follow-up

Show an open text question after the score. Capture the reason behind every rating.

Segment by score

Every response creates a contact tag (promoter, passive, detractor) for future segmentation.

Dashboard analytics

Track NPS trend over time, response volume, and average score by page, segment, or date range.

Visisto vs the competition

Free on Visisto. Paid everywhere else.

Every step of the conversion journey lives inside Visisto. No handoffs between tools. No dropped contacts. No guesswork about what's working.

Annual saving£1,455stack cost gap per month
FeatureVisistoYour stack
NPS features

NPS survey widget

Free on all plans$99/mo (Delighted, Wootric)

Automatic score segmentation

Promoter/passive/detractorManual CSV export needed

Post-score sequences

Built-inRequires Zapier + email tool

Open text follow-up

IncludedPaid feature

Visisto replaces your entire stack, from £0/month

No Zapier. No per-contact fees. No maintenance overhead. Cancel anytime.

Start free, no credit card
Real results

Real stores. Real savings. Real numbers.

Replaced Klaviyo, OptinMonster, and Zapier in one afternoon. We were paying £340/month across those three. Now it's £49. The spin wheel alone captures 80, 120 extra contacts per day.

JM

James M.

Shopify store, £2.4m/year

Managing 14 client sites used to mean 14 Klaviyo accounts, 14 OptinMonster logins. Visisto Agency changed that. One dashboard. One bill. 14 happy clients. Saved me 6 hours a week.

SR

Sarah R.

Digital agency, 14 client sites

The AI growth insights caught something I'd missed for 3 months , 200+ cancelled Stripe subscriptions with no win-back running. Fixed in 10 minutes. Recovered £4,200 that month.

AK

Alex K.

SaaS founder, 1,200 subscribers

We were using separate tools for popups, emails, and automations. Visisto pulled it into one place. Our capture rate jumped from 3.1% to 8.4% within the first month, and we cut our stack by over £220/month.

LP

Laura P.

WooCommerce brand, £780k/year

Bookings, follow-ups, testimonials, and contact capture used to live in different tools. With Visisto, it all runs together. We launched faster and stopped losing leads between systems. That alone made the switch worth it.

DT

Daniel T.

Events business, 42 events/year

The personalisation is what sold me. We can use live Shopify data inside broadcasts and automations without duct-taping apps together. Revenue from our campaigns increased 27% in 6 weeks. It feels like a much bigger platform than the price suggests.

NC

Natalie C.

Creator business, 38k email subscribers

35,000+

active users and still counting

99.8%

email delivery rate

14.8%

average capture rate

£0/mo

free to start

NPS Survey Widget FAQ

NPS Survey Widget questions, answered.

Still have questions? We answer every message personally, usually within 2 hours.

Yes. NPS survey widgets are included on every Visisto plan at no extra cost. Dedicated NPS tools like Delighted or Wootric charge $99–299/month for the same functionality.

NPS = % promoters (9–10) minus % detractors (0–6). Passives (7–8) are excluded from the calculation. Visisto calculates your NPS score automatically from all responses and displays it on your dashboard.

Yes. Configure separate email sequences for each segment. Promoters can receive a review request or referral offer. Detractors can receive a personal support follow-up. Passives can receive a case study or feature highlight sequence.

The highest response rates come from surveys sent 7–14 days after a purchase or key milestone. Too early and the customer has not experienced the product. Too late and the experience has faded.

Start today

Join 35,000+ websites already growing with Visisto.

No credit card. No time limit. Your first spin wheel widget live in 10 minutes. Free forever, upgrade only when you're ready.

Start free, no credit card

No credit card · No time limit · GDPR compliant · Cancel anytime

Ready to replace your stack?

Start free in 2 minutes. No credit card. No Zapier. 15000 emails/month free. No limits on contact capture.

15,000 emails/month free
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