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NPS Survey Widget

Measure loyalty without interrupting the experience.

Visisto's NPS survey widget captures Net Promoter Scores from real users on any page, automatically segmenting responses into promoter, passive, and detractor automations, free on all plans with no separate survey tool needed.

Connect the tools already around your website

Klaviyo
Shopify
Mailchimp
Stripe
HubSpot
WooCommerce
Calendly
Webflow
WordPress
Pipedrive
FunnelKit
Brevo
Klaviyo
Shopify
Mailchimp
Stripe
HubSpot
WooCommerce
Calendly
Webflow
WordPress
Pipedrive
FunnelKit
Brevo

Connection methods vary by provider. See each integration for supported data and setup.

Explore integrations
How it works

Set up the nps survey widget in minutes.

No code. No middleware. No learning curve. Set up once and let Visisto handle the rest.

01

Configure the survey

Set the 1 to 10 scale question, optional follow-up text question, and thank-you message.

02

Set the trigger

Post-purchase delay, page visit, or account anniversary. Time your ask for peak satisfaction.

03

Responses segment contacts

Promoters (9 to 10), passives (7 to 8), and detractors (0 to 6) are automatically tagged and segmented.

04

Automations fire automatically

Promoters get a review request. Detractors get a support intervention. Passives get a case study.

NPS Survey Widget features

Everything the nps survey widget can do.

The value is not that Visisto has a long feature list. The value is that the features can work from the same website, contact, and customer journey context.

Standard NPS scale

1 to 10 rating scale with follow-up open text question. Full NPS methodology, no custom coding required.

Post-purchase trigger

Trigger the NPS survey after a purchase, 7 or 14 days later. Ask when satisfaction is highest.

Promoter/detractor automations

Promoters automatically enter a referral or review automation. Detractors get a support intervention automation.

Open text follow-up

Show an open text question after the score. Capture the reason behind every rating.

Segment by score

Every response creates a contact tag (promoter, passive, detractor) for future segmentation.

Dashboard analytics

Track NPS trend over time, response volume, and average score by page, segment, or date range.

Visisto vs the competition

Free on Visisto. Paid everywhere else.

Specialist tools can be excellent at individual jobs. Visisto is designed for teams that want more of the website growth journey connected inside one system.

FeatureVisistoYour stack
NPS features

NPS survey widget

✓Free on all plans$99/mo (Delighted, Wootric)

Automatic score segmentation

✓Promoter/passive/detractorManual CSV export needed

Post-score automations

✓Built-inRequires Zapier + email tool

Open text follow-up

✓IncludedPaid feature

Use fewer handoffs where one system can do the job.

Keep specialist tools when you need specialist depth. Use Visisto to connect the website growth workflows it already covers.

See all features
Real results

Real stores. Real savings. Real numbers.

Replaced Klaviyo, OptinMonster, and Zapier in one afternoon. We were paying £340/month across those three. Now it's £49. The spin wheel alone captures 80, 120 extra contacts per day.

JM

James M.

Shopify store, £2.4m/year

Managing 14 client sites used to mean 14 Klaviyo accounts, 14 OptinMonster logins. Visisto Agency changed that. One dashboard. One bill. 14 happy clients. Saved me 6 hours a week.

SR

Sarah R.

Digital agency, 14 client sites

The AI growth insights caught something I'd missed for 3 months , 200+ cancelled Stripe subscriptions with no win-back running. Fixed in 10 minutes. Recovered £4,200 that month.

AK

Alex K.

SaaS founder, 1,200 subscribers

We were using separate tools for popups, emails, and automations. Visisto pulled it into one place. Our capture rate jumped from 3.1% to 8.4% within the first month, and we cut our stack by over £220/month.

LP

Laura P.

WooCommerce brand, £780k/year

Bookings, follow-ups, testimonials, and contact capture used to live in different tools. With Visisto, it all runs together. We launched faster and stopped losing leads between systems. That alone made the switch worth it.

DT

Daniel T.

Events business, 42 events/year

The personalisation is what sold me. We can use live Shopify data inside broadcasts and automations without duct-taping apps together. Revenue from our campaigns increased 27% in 6 weeks. It feels like a much bigger platform than the price suggests.

NC

Natalie C.

Creator business, 38k email subscribers

£49/mo

Growth plan — flat rate, unlimited contacts

15k

emails/month free to start

20+

widget types on every plan

£0/mo

free to start, no credit card

NPS Survey Widget FAQ

NPS Survey Widget questions, answered.

Still have questions? We answer every message personally, usually within 2 hours.

Yes. NPS survey widgets are included on every Visisto plan at no extra cost. Dedicated NPS tools like Delighted or Wootric charge $99 to $299/month for the same functionality.

NPS = % promoters (9 to 10) minus % detractors (0 to 6). Passives (7 to 8) are excluded from the calculation. Visisto calculates your NPS score automatically from all responses and displays it on your dashboard.

Yes. Configure separate email automations for each segment. Promoters can receive a review request or referral offer. Detractors can receive a personal support follow-up. Passives can receive a case study or feature highlight automation.

The highest response rates come from surveys sent 7 to 14 days after a purchase or key milestone. Too early and the customer has not experienced the product. Too late and the experience has faded.

Start today

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No credit card. No time limit. Your first spin wheel widget live in 10 minutes. Free forever, upgrade only when you're ready.

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